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Quality Assurance
 
At FranckelLaw we are committed to excellence in both the quality of our advice and our client service.  We place particular importance on the following standards:
  • Ensuring that all information and documentation relating to our clients and their particular matters is treated with the 

              utmost confidentiality.

  • Providing an excellent response time to all queries and communications.
  • Utilising the most effective information sources and personnel to ensure efficient and cost effective service.
  • Ensuring that all feedback received is utilised to continually improve our service and enhance our offering.
 
'A trustee should be alert to the necessity of employing advisers whose skills and charges bear a proper relationship both to the nature of the problem and to the size of the trust fund.' Birt DB (as was) [2007 JLR 250]  LANDAU v. ANBURN TRUSTEES LIMITED.